Our Commitment
At Shairo Trading, we stand behind every product we sell. If you are not completely satisfied with your purchase, we are here to help.
Return Window
You have 30 days from the date of delivery to request a return. Items must be unused, unopened, and in their original packaging.
Non-Returnable Items
The following items cannot be returned:
- Opened fragrances or personal care products for hygiene reasons
- Items marked as final sale
How to Request a Return
Email us at support@shairotrading.com with your order number and reason for return. We will respond within 1-2 business days with return instructions.
Refunds
Once we receive and inspect your return, we will notify you by email. Approved refunds will be processed to your original payment method within 5-7 business days.
Damaged or Wrong Items
If you received a damaged or incorrect item, contact us immediately at support@shairotrading.com. We will send a replacement or issue a full refund at no cost to you.
Contact Us
Shairo Trading LLC Richmond, Texas, USA Email: support@shairotrading.com